PERSONAL IDENTIFICATION INFORMATION
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register, fill out a form, respond to a survey, subscribe to the newsletter, or engage with other activities, services, features, or resources we make available on our site. Users may be asked for their name, email address, mailing address, phone number, and other relevant details. However, users can also visit our site anonymously.
We will only collect personal information from users if they voluntarily submit it. Users can always refuse to supply personally identifiable information, though this may prevent them from accessing certain site-related features or services.
NON-PERSONAL IDENTIFICATION INFORMATION
We may collect non-personal information about users whenever they interact with our site. This information may include the browser name, computer type, operating system, Internet service provider, and other technical details regarding users’ connection to our site.
WEB BROWSER COOKIES
Our site may use cookies to enhance user experience. Cookies are small data files stored on the user’s device to record information and track browsing behavior. Users can choose to set their browser to refuse cookies or alert them when cookies are sent. However, some site features may not function properly if cookies are disabled.
HOW WE USE COLLECTED INFORMATION
Metal Craft Factory collects and uses personal information for the following purposes:
- To Improve Customer Service: User information helps us respond more effectively to customer service requests and support needs.
- To Personalize User Experience: We use aggregated information to understand how our users as a group utilize the services and resources provided on our site.
- To Improve Our Site: We continually strive to improve our website offerings based on the information and feedback we receive.
- To Send Periodic Emails: If users opt-in to our mailing list, they may receive emails that include company news, updates, product information, or other service-related information. Users can unsubscribe at any time by following the instructions included in each email.
WHATSAPP BUTTON
For your convenience, we offer a WhatsApp button to quickly connect you with our team. When you use this feature, any information shared via WhatsApp is subject to WhatsApp’s privacy policy in addition to our own. We recommend reviewing their policy to understand how your data is managed.
HOW WE PROTECT YOUR INFORMATION
We implement appropriate data collection, storage, and processing practices along with security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal data. Sensitive and private data exchanged on our site occurs over an SSL-secured communication channel and is encrypted and protected with digital signatures.
CHANGES TO THIS PRIVACY POLICY
Metal Craft Factory may update this privacy policy at any time. We encourage users to review this page frequently to stay informed about how we are protecting the personal information we collect. By using our site, you acknowledge and agree that it is your responsibility to review this policy periodically and be aware of any changes.
YOUR ACCEPTANCE OF THESE TERMS
By using this site, you signify your acceptance of this policy. If you do not agree, please refrain from using our site. Continued use of the site following updates to this policy will be considered acceptance of those changes